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The UK’s online retail sector hit £127 billion in 2024 – the highest figure recorded outside pandemic lockdowns. Today, online shopping accounts for 30% of total retail sales. This is up from just 21.6% in 2019 and represents a structural shift in how people go about buying things.

Many businesses have logistics needs that don’t fit into neat boxes. You might have some regular, predictable volumes that need reliable service, but then there are seasonal rushes, one-off projects or unexpected spikes in demand that throw everything off balance.

When businesses look at their logistics needs, there’s much more to consider than just moving products around. Different logistics models work for different situations, and getting these decisions right can make a real difference to how well your business performs and grows.

There’s something reassuring about running your own transport fleet. You control the vehicles, manage the drivers, set the schedules. But here’s what often gets overlooked: that control is expensive. Fleet management eats time. Driver recruitment is getting harder. Regulatory compliance shifts constantly. Route planning needs daily attention. Performance monitoring never stops.

Businesses today operate complex supply chains that demand a range of logistics solutions to fulfil them effectively. From regular, high-volume movements to one-off deliveries, seasonal peaks to steady-state operations, no one size fits all approach can address every requirement efficiently.

In many supply chains, operations run like clockwork – predictable, fast-paced and consistent. Vehicles are used frequently, trucks are full, routes are optimised, and costs are well controlled.

Supply chains are becoming more complex. Service expectations are increasing, and the role of a transport provider now extends far beyond simply moving goods.